TERMS AND CONDITIONS
Effective Date: August 14, 2024
Welcome to Made Again!
These Terms and Conditions ("Terms") govern your use of our website [madagain.ca] and any purchases you make through it. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. Products and Services
Product Descriptions: We strive to provide accurate descriptions of our products. However, due to the handmade nature of our jackets and the use of recycled materials, there may be natural imperfections and variations in each item. We do not warrant that the product descriptions are complete, accurate, or error-free. Each jacket is unique, and slight variations from the images and descriptions should be expected and embraced as part of the charm of handmade, sustainable fashion.
Availability: All products are subject to availability. We reserve the right to limit quantities and refuse or cancel orders at our discretion.
2. Ordering and Payment
Order Process: To place an order, select the desired products and follow the checkout process.
Payment Methods: We accept payments via [e-transfer or cash]. Full payment is required before processing your order unless you are providing cash upon pick up.
3. Shipping and Delivery
Shipping: We offer shipping across Canada only. Orders will be processed and shipped as soon as possible.
Shipping Fees: A flat rate shipping fee will be applied to all orders that require shipping.
Delivery Times: Estimated delivery times are provided as a guide and are not guaranteed. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
4. Returns and Refunds
Return Policy: You may return your jacket within 7 days of receiving your order for a full refund. To initiate a return, please contact us at madeagain.info@gmail.com for return instructions.
Return Shipping: You are responsible for the cost of return shipping, or you may choose to drop off the return at our designated location. Shipping costs are non-refundable.
Refunds: Once the returned item is received and inspected, we will process your refund to the original payment method used for the purchase. We do not offer exchanges.
5. Privacy
Privacy Policy: Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
6. Intellectual Property
Ownership: All content on our website, including text, graphics, logos, and images, is the property of Made Again and is protected by copyright, trademark, and other intellectual property laws.
Use of Content: You are welcome to share or repost our content on social media platforms such as Instagram and Facebook, provided you do so in a way that is consistent with our brand and includes appropriate attribution to Made Again. However, you may not use our content for commercial purposes or in any manner that suggests endorsement by Made Again without prior written consent.
7. Limitation of Liability
No Warranty: Our website and products are provided "as is" without any warranties, express or implied. We do not warrant that our website will be error-free or uninterrupted.
Limitation of Liability: In no event shall Made Again be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our website or products.
8. Changes to Terms
Modifications: We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised Terms.
9. Governing Law
Jurisdiction: These Terms are governed by and construed in accordance with the laws of Ontario. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Ontario.
10. Contact Us
Questions and Concerns: If you have any questions about these Terms or our website, please contact us at madeagain.info@gmail.com.
Thank you for visiting Made Again!
PRIVACY POLICY
Effective Date: August 14, 2024
At Made Again, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website [madagain.ca] or make a purchase.
1. Information We Collect
Personal Information:
When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment details.
Usage Data:
We may collect information about how you interact with our website, including your IP address, browser type, and pages visited.
2. How We Use Your Information
Order Processing:
We use your personal information to process and fulfill your orders, including managing payments and shipping.
Customer Service:
We may use your contact details to respond to your inquiries, provide support, and communicate important updates about your order.
Marketing:
With your consent, we may send you promotional emails about new products, special offers, and updates. You can opt out of these communications at any time.
Website Improvement:
We use usage data to analyze and improve our website’s functionality and user experience.
3. How We Share Your Information
Third-Party Service Providers:
We may share your personal information with third-party service providers who assist us in processing payments, shipping orders, and conducting marketing activities. These providers are bound by confidentiality agreements and are only permitted to use your information for specified purposes.
Legal Requirements:
We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
6. Your Rights
Access and Correction:
You have the right to access and correct your personal information held by us. Please contact us if you wish to review or update your information.
Opt-Out:
You can opt out of receiving marketing emails by following the unsubscribe link in any email we send or by contacting us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes your acceptance of any changes to this policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at madeagain.info@gmail.com
Thank you for trusting Made Again with your personal information.